![]() |
Chatbot Building Platform - Chatfuel |
General :
Chatfuel is a
user-friendly bot-building platform with Easy
drag-and-drop interface, people even without any coding skills can also create
a simple chatbot with it. With many plugin, it can realize more advanced
functions, it can connect to live chat in case this really need.
Serve
Platforms :
Chatfuel is one the most popular chatbot building platforms
for Facebook Messenger, which currently 46% of all Messenger bots run on it.
What
Chatfuel Chatbots can do for your business :
In Marketing - Campaigns and Broadcasts
One of the most powerful features it offers for chatbots created
by Chatfuel is its ability to send specific information to users on a regular basis
and to give you more flexibility in what time you send information to customers
in which market segments, this is using Sequence to broadcast and reach your audience
directly. It allows you to choose to send immediately or at a
later time, but keep in mind that don’t send promotional content, or your
chatbot will be blocked by Facebook.
Sequence is ideal for re-targeting and optimizing
conversions through chatbots, so they can have a huge impact on your business
and sales.
Benefits of
Using Sequences
Collect potential sales leads. You can use Sequences to send
information to people who are interested in your product but who have not
purchased it, or who participate in various events.
Create value and increase user engagement. With Sequences,
you can share updated content with users at specific times.
Provide a personalized user experience. Chatfuel's People
tab allows you to assign attributes to users and subdivide them to different
segments. Therefore, you can easily send personalized content. If a user or
group of users shows interest in certain products, you can send them relevant
Sequences.
Customer
Services
It starts with Welcome Message, with user’s first name, then
come with any buttons which you most like for users to choose, such as About
which briefly introduce your company, or your major products, or FAQs, or Return
Policy, or direct users to visit your store, office etc.
Chatfuel provides Live Chat option, by choosing Live Chat
button, users can chat with customer services representatives.
The Custom and System Attributes helps you better understand
your customer and provide better customer service in the future.
Payment and
E-commerce
Chatfuel provides full E-commerce functions, from placing order
to process orders, take payment and ship items.
Combine Google Dialogflow, which uses machine learning to understand the complex meaning
of messages.
The Shopping Cart and Shipping, buyers can view all added items in it,
manage quantities, delete items and view the total cost of your order. Chatfuel’s built-in geolocation feature, lets
the bot find buyers and buyers just need to confirm their address, after confirming
address, buyers will receive message that their items are on the way.
Chatfuel uses
Stripe to accept payment in your bot, this option is helpful even if you (or your customers) are not located in the United States.
Analytics
After building a chatbot, you definitively need to know its
performance, Chatfuel provides analytics for evaluating it. You can track total
users, conversion rates, user engagements. You can also integrate Google
Analytics with Zapier.
Integration
To Get Advanced Features
Chatfuel
can work with almost 1500 Apps, using this app
you'll be able to automatically update content in your chatbot.
Zapier is one of platforms which can provide the integration between
Chatfuel and these Apps.
Major Apps include Google Sheets, Mailchimp, Vimeo, Gmail, Google
Calander, Slack, Facebook Pages, Wordpress, Salesforces, Shopify, Hubspot CRM,
Zendesk, Zoho CRM, Youtube, Instagram, Google Drive etc.
Templates
There are almost 100 templates available, easy for your chatbot
look professional, very convenient for starters.
Plan and
Pricing
Free Plan up to 1000 subscribers with basic features.
$15 Monthly, no subscribers limit, precise targeting with
Facebook Ads, multi teammates allowed.
$199 Monthly, no subscriber limit, with VIP support, synced
cloning, bot building help and Facebook Ads set up.